• 1. How does ecDigi help e-Commerce businesses?

    ecDigi offers a ready-to-go solution for e-Commerce businesses. Our feature helps you quickly create and manage an online store, which includes order fulfillment, payment processing, integration, etc.

  • 2. Is it possible to upgrade my plan at any time?

    Yes, it is possible to upgrade your plan at any time.

  • 3. How can I report a concern or get assistance?

    During business hours, which are from 10 a.m. to 5 p.m., you can reach our support team by call/chat/email.

  • 4. Does the ecDigi platform support mobile devices?

    Yes, our e-Commerce platform is mobile-friendly, you can access it from anywhere.

  • 5. Why e-Commerce platform is needed?

    ecDigi e-Commerce platform helps you sell anywhere in the world.

  • 6. Which types of templates do you prefer for our e-Commerce platform?

    You can pick any template from the choices, beyond this if you need customization means we will customize it.

  • 7. Is e-Commerce appropriate for all kinds of businesses?

    Yes, from small organizations to large organizations ecDigi e-Commerce platform will help you.

  • 8. Can I connect my social media accounts to my online store?

    Yes, you can connect your social media accounts to your online store.

  • 9. For the ecDigi e-Commerce store, is a technical skill necessary or not?

    Technical skills are not necessary for managing the ecDigi e-Commerce store.

  • 10. What payment methods are available?

    We connect with you to offer a variety of options, such as UPI transactions, net banking, debit cards, credit cards, cash on delivery, and so on.

  • 11. Can I use my own domain name with ecDigi?

    Yes, you can use your own domain name with ecDigi. ecDigi allows you to create a website using your own domain name or a domain name registered through ecDigi.

  • 12. Can I integrate my online store with social media?

    Yes, our e-Commerce store allows you to integrate your online store with various social media platforms. This integration can help you promote your products and increase your online store's visibility.