At ecDigi Technologies, we value your concerns about online privacy and security, to access and use our platform or the services or while browsing or shopping, or utilizing our service at our website www.ecDigi.com. ecDigi's mission is to make e-Commerce better for everyone, so we collect and use information about you, to power your business.
As a visitor to the site, you can engage in many activities without providing any personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to use the website and renew/top-up for any service as our customer, in order to provide the services to you, we may collect your contact information such as your name, phone number, address, and email address as well as profile information, including your password, details about your order, and details about your interactions with us.
You have the right to access and correct, or delete your personal information and privacy preferences at any time. For security purposes, certain personal information can only be changed by contacting support. We will respond to your request promptly within a reasonable time.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
ecDigi uses one or more outside payment processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store, or use personally identifiable information for any other purpose. We also share personal information with certain companies that perform services on our behalf. We only share the personal information which is necessary for them to perform those services. We require any company with which we may share personal information to protect that data in a manner consistent with this policy and to limit the use of such personal information to the performance of services. We do not sell or otherwise provide personal information to other companies for the marketing of their own products or services.
We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations.